You have less than one minute to grab someone's attention, let's make it count!
Your checkout is the make-or-break moment of every sale. A slow, confusing, or clunky experience can cost you thousands, especially during busy sale periods.
This quick, UX-focused audit helps you find and fix the friction points that stop customers from hitting “place order.”

A Loom video walkthrough and easy-to-follow checklist you can action right away.
Once you order your Check out your checkout audit, you’re in! You’ll immediately receive a short form to share your site details and goals.
I'm ready to bookYou’ll receive a short form with questions that help me understand your business and checkout setup.
By default, I review your checkout process up to the payment stage. If you’d like me to experience the full checkout flow, you can include a discount code so I can complete the process without requiring payment.
Don’t worry, there’s no expectation to receive the product.
Within 7 business days, you’ll receive your Checkout Audit, which includes:
You'll get:
You’ll see exactly where small changes can make a big impact, and have support if you want to go deeper.
Shannon is able to approach information from many different lenses and provides recommendations that go beyond simple usability of products. It is this holistic approach to everything that makes Shannon’s work so much more valuable.”
Brendan Sharman
Creative Director, JTB Studios
Shannon is able to approach information from many different lenses and provides recommendations that go beyond simple usability of products. It is this holistic approach to everything that makes Shannon’s work so much more valuable.”
Brendan Sharman
Creative Director, JTB Studios
Find the friction that’s costing you sales and fix it fast.
Of course! Checking Out Your Check Out may not be for you, but you can view my other packages.
Audits will typically be completed within 7 business days once the questionnaire is completed.
This package does not include design.
Implementation is something I would be happy to assist you with, and we can discuss options once the audit is completed.
You are more than welcome to provide more information on your concerns and additional context in the questionnaire before the audit commences, but note this package focuses solely on e-commerce. View other packages.
You’ll receive:
No. I review your checkout process up to the payment stage. If you’d like me to experience the full checkout flow, you can include a discount code so I can complete the process without requiring payment.
Don’t worry, there’s no expectation to receive the product.
An audit from me will be chock full of suggestions to improve your home to purchase pipeline. The video along with the action checklist will give you specific advice on how to tackle things.
You will also receive a link for a follow up call where we can discuss any future plans further. Don't forget, that I'm always able to assist with implementation!
I'd be happy to discuss your unique needs more and put together a package specifically for you!