You have less than a minute to capture your audience's attention.
You deserve to have a website that assists you with your business goals, not hinder them.
My website audits thoroughly review your website page by page looking for anything that could be impacting how your customers are behaving, what is impacting conversions, and causing people to flee.
Let's make your website the effective employee it can be!
My audits look at your website on both a granular level and holistically. Each page is thoroughly reviewed across mobile and desktop for anything that can impact usability, accessibility, aesthetics or comprehension.
The key areas that review are:
These can be specific to every audit based on what your particular concerns are, but they will always include highlighting any
When I say deep, I mean deep. My page-by-page breakdowns will likely give you hundreds of notes (my record is 346 for a single audit!) on how to improve your website which will lead to more conversions and happier customers.
Thanks to my digital post-it note system, you can quickly decipher which area the note refers to, accessibility and usability impacts of the problem, as well as an indication of the priority and effort it will take to action it.
I sure can! As a companion to the page-by-page breakdown you will receive a summary document that focuses on the highlights. It answers what are the key things to focus on, why they are important, and a recommendation on which order to tackle them.
Usability and accessibility go hand in hand. My audits provide both usability and accessibility insights, so you can be sure you're not alienating your audience. Whilst you can't be sued for a non-accessible website, you can be sued for discrimination.
The wonderful thing is the majority of what makes a website accessible has far-reaching benefits for all users, including assisting with SEO.
Howdy, I'm Shannon an Experience Designer who has been making websites better and more accessible for over eight years.
I've helped numerous companies of all sizes improve their digital presence and accessibility, and I know what it takes to make a great website and experience for your customers.
I cannot wait to help you uncover your website's full potential!
Just some of the brilliant companies I’ve collaborated with
I am truly grateful for the expert analysis that Shannon undertook for us on the WFWP Australia website. Shannon spent over 10 hours going through our pages, yes, there was a lot to improve!
Page by page, Shannon explained how to make the look, read, and web-browser experience so much better. I highly recommend Shannon's talent for detail for anyone's web development.
Anna Bellavance
President, WFWP Australia
I am truly grateful for the expert analysis that Shannon undertook for us on the WFWP Australia website. Page by page, Shannon explained how to make the look, read, and web-browser experience so much better.
I highly recommend Shannon's talent for detail for anyone's web development.
Anna Bellavance
President, Women's Federation for World Peace
I offer three audit packages tailored to meet your specific needs. Each is designed to provide valuable insights into usability and accessibility with varying levels of depth and analysis, ensuring you receive the most suitable evaluation for your website.
Each package includes:
Other possible inclusions:
What is not included:
Audit PackagesPackages for every budget and need. Upgrade options are available upon purchase. |  Homepage |  Digital |  C |
|---|---|---|---|
| Features | |||
| Pages | Homepage Only | Up to 10 pages | Up to 18 pages |
| Summary Report | |||
| Page Breakdown | |||
| Post Audit Meeting | |||
| Accessibility Insights | Intermediate | Intermediate | WCAG AA/AAA |
| Usability Insights | Intermediate | Intermediate | Advanced |
| Specific User Flows | Up to 2 flows | Up to 4 flows | |
| Brand Analysis | Basic | Advanced |
Homepage | |
|---|---|
| Features | |
| Pages | Homepage only |
| Summary Report | |
| Page Breakdown | |
| Post Audit Meeting | |
| Accessibility Insights | Basic |
| Usability Insights | Basic |
| Specific User Flows | |
| Branding Analysis |
Digital | |
|---|---|
| Features | |
| Pages | Up to 10 pages |
| Summary Report | |
| Page Breakdown | |
| Post Audit Meeting | |
| Accessibility Insights | Intermediate |
| Usability Insights | Intermediate |
| Specific User Flows | Up to 2 flows |
| Branding Analysis | Basic |
Digital | |
|---|---|
| Features | |
| Pages | Up to 18 pages |
| Summary Report | |
| Page Breakdown | |
| Post Audit Meeting | |
| Accessibility Insights | WCAG AA/AAA |
| Usability Insights | Advanced |
| Specific User Flows | Up to 4 flows |
| Branding Analysis | Advanced |
I offer a 'Check Out Your Check Out' audit specifically for e-commerce retailers, or I can put together a unique package tailored to your specific needs.
Shannon is able to approach information from many different lenses and provides recommendations that go beyond simple usability of products. It is this holistic approach to everything that makes Shannon’s work so much more valuable.”
Brendan Sharman
Creative Director, JTB Studios
Shannon is able to approach information from many different lenses and provides recommendations that go beyond simple usability of products. It is this holistic approach to everything that makes Shannon’s work so much more valuable.”
Brendan Sharman
Creative Director, JTB Studios
Accessibility is an important area of design that is only gaining more importance as time goes on. Being accessible allows everyone to have a better experience (including you with those SEO perks!).
For government organisations, it is a legal requirement to be AA compliant (or higher). However, there have been multiple Australian lawsuits for discrimination where disabled users have not been able to use a website. Coles and the Sydney Olympics are highly publicised cases.
The WCAG guidelines cover a wide variety of disabilities including ADHD and dyslexia. Many if not all can benefit by having larger text, higher contrast, and subtitles just to name a few. By not being accessible you could be missing out on more business, and potentially open yourself up to legal action. It seems like a no-brainer!
These packages do not include design.
Implementation is something I would be happy to assist you with, and we can discuss options once the audit is completed.
Yes, I can audit apps and ensure they align with your relevant OS (iOS/Android). Contact for specific pricing.
You sure can! You can add up to 15 additional pages when purchasing. Please get in contact if you require more than this.
My silver and gold packages include specific user flows where you can choose a specific action that I review in more detail, e.g. making a purchase, booking an appointment, etc. You are more than welcome to provide more information on your concerns and additional context before the audit commences.
You’ll receive a Figma link with a page-by-page breakdown, the summary document and any other materials your audit includes. This can also be provided as a PDF if preferred.
Audits will be completed within 1-2 weeks after ordering.
An audit from me will be chock full of suggestions (one of my audits had over 350 individual comments!). Between the summary document and page-by-page breakdown you will have concrete steps and recommendations on how to prioritise and action the notes.
Don't forget, that I'm always able to assist with implementation!
After you have purchased one of my packages there will be a short questionnaire that will tell me everything I need to know before commencing the audit. You will also have the opportunity to provide any additional notes and context, which user flows need attention, and any additional assets needed for your selected package.
Audits typically take up to two weeks. Once it is completed depending on your package we can book a meeting where I can take you through the findings, or you will be sent the files for your review.
Sounds good, hey?
Let me show you how great your website can be. I also offer bespoke packages if you'd like to submit a brief.
Crafted by yours truly, Shannon Towell 😎
